We are delivering only in India.
Yes, but if there are any differences between the prices shown on the website and the price tags of the garments themselves, the correct price will always be that marked on the price tag.
If an item is out of stock, we will try to restock it as soon as possible. In rare cases, one or more product(s) in your order might go out of stock. You will receive a refund in such cases.
Yes, except in the case of products which are hand crafted in which there may be slight differences in the final product.
Yes. Please click on the Newsletter link on the bottom of the page and enter your email address.
Yes, by clicking on the unsubscribe button on your newsletter.
You can easily create your own Twills online account by simply providing your name, e-mail and password. Please make sure that your password is at least 6 digits.
When you log in to your account, your personal details are already stored so that you don't have to enter them again when placing a new order. You also have access to My twillsonline.in, where you can get a full overview of your account, order history and personal details. Customers need to first create an account before placing an order at twillsonline.in.
If you have forgotten your password, you can recover it in the Log in section by clicking on the forgot password link and entering the email address you used to register the account. You will receive an email with your new password.
Once you have placed your order, you will receive a confirmation email. If you do not receive an email, please contact our customer service.